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Board members play an important role in shaping the destiny of an organization, encouraging accountability and governing it. It can be difficult to manage a large number of people in all stages of career especially in a physical space such as an annual board meeting.

Boards have a difficult time determining how they can supervise their managers without micromanaging or interfering. To help, it's important that board members know the difference between high-level policy and lower-level management policy. It's also important that the board communicates well with management and has clearly outlined how it will share its decision-making with management.

To facilitate this the process, it's a good idea to schedule regular phone updates with board members seven to ten days prior to the next board meeting. This allows the board to review issues that will be on the agenda, and also ensures that no bad news will be presented at the time of the meeting.

The final step is to formulate policies that outline the responsibilities of the board, the management and the medical team. Effectively implemented policies decrease the amount of "busy work" that needs to be completed at every board meeting, helping to free up valuable time for more strategic work.

It is crucial that the board is comprised of members with a wide range of expertise in every aspect of the company. This includes sales, finance marketing, operations, and finance. It will also be beneficial when some of the members have previous experience outside of the healthcare sector. This allows the board to gain knowledge from different sources and make the best decisions for the company.